The presentation will move to issues being faced by illustration actuaries and companies concerned about complying with the model regulation. The session will allow for open discussion of ideas and concerns related to passing illustration testing and issuing certifications. At the conclusion of the session, attendees will have an understanding of the Life Illustration Practice Notes to help with their day-to-day job and gain insight into issues faced and actions taken by many companies in order to comply with the Life Illustration Model Regulation.

Book review of the book First, Break All the Rules: What the World's Greatest Managers Do Differently by Marcus Buckingham and Curt Coffman.

A discussion of how compassion and empathy, help us to move from "managing things" to "leading people". Also will ponder how we develop genuine compassion.

Interviews with industry leaders. This is the first interview of the series.

This article discusses the lessons the author learned from the book The Advantage by Patrick Lencioni on the value of organizational health.

Review of the book "Common Knowledge: How Companies Thrive by Sharing What They Know"

Explores the importance of, and best practices in seeking effective feedback.

“It’s Not About You” encourages the reader to take a broad perspective with respect to career advancement opportunities and to have an appropriate elevator pitch for all seasons. It suggests that anyone can develop the superior communication skills and strong presence required to deliver the most effective elevator pitch. It talks about the importance of focusing on the other person--their needs and the way they make decisions, rather than the speaker’s skills and experience. Finally, it recommends appealing to both emotion and logic, taking into consideration how the other person is more likely to make decisions.

Each of us has our own unique talents and approaches to solving problems.

Presents a situation involving a management, leadership, or other business decision. Readers write in with their answers, and in the next issue those will be compiled and presented, along with what actually happened in the real life situation.