Customer Service Center

Phone: +1-888-697-3900
Monday through Friday, 8 a.m. to 5 p.m. Central time.

Contact SOA Customer Service in Asia

Phone: +86-10-6599-9194
Monday through Friday, 9 a.m. to 6 p.m. Beijing time. 

Online Services Availability

Frequently Asked Questions


How do I Login?

How can I reset my Username or Password?

How do I update my profile?



How can I earn an actuarial designation?

How do I complete my exam registration?

How can I access my transcript and grades?


Professional Development

How can I complete my event registration?

Where can I complete CPD attestation? When do I attest?

How can I manage my Continuing Professional Development credits?

How do I access my e-Learning?

What is the pricing for SOA webcasts?

For webcasts, how can I purchase additional dial-ins for my team?

Why can’t I find meeting presentations older than three years?



How do I access the job listings?

How can I maintain my member dues?

How do I get my election ballot?

Where is the actuarial directory?