V67 – Policyholder Behavior Experience for Life and Annuities

Presenters will review the results of recent ongoing studies of policyholder behavior experience for life insurance and annuity products including individual life insurance lapse/surrender and premium persistency as well as individual annuity surrender/lapse and utilization of guaranteed living benefits. These studies provide an industry benchmark for companies to aid in the assumption setting process. Key drivers of experience will be examined in the context of predictive modeling techniques.

At the conclusion of the session, attendees will be able to:

·       Understand the policyholder behavior experience results at an industry level including key drivers;

·       Compare drivers of experience across different product designs; and

·       Compare their individual company results to recent industry data.

Experience Level: Beginner-Intermediate

Country Relevance: U.S. and Canada