2025 SOA ImpACT Conference: Session 1I: Precision Meets People: Sharpening Your Communication Edge-11.03.25 Recording

Actuaries are known for precision, but when it comes to high-stakes conversations-with clients, colleagues, or leaders-clarity and confidence matter just as much as calculations. This session goes beyond surface-level communication tips to equip you with practical, thoughtful, and emotionally intelligent responses to real workplace challenges. No role-playing, just a focused, hands-on session where you'll walk away with tools and language you can use in your next feedback conversation, conflict moment, or tough client discussion. Designed specifically for analytical minds, this session brings strength to your soft skills. Learning Objectives: - Develop practical, situation-specific language to navigate common communication challenges in actuarial work environments. - Engage with peers to share personal communication experiences and gain insights from others' approaches to similar challenges.