2025 SOA ImpACT Conference: Session 2G: Navigating Uncertainty: A People-First Approach to Change Management-11.03.25 Recording

Today’s headlines are increasingly dominated by volatility. From economic disruptions to climate change to AI, leaders are facing complexities that are evolving at a faster pace than ever before. It is not enough to manage emerging risks—leaders must also position their organizations to succeed in a changing world. As technology disruptions, mergers and restructuring become more commonplace, the ability to lead with clarity and empathy is more critical than ever.Join us for this interactive interview session to hear from seasoned leaders who have navigated major changes first-hand. During this session, they will share practical strategies and personal anecdotes on how to successfully lead when the path ahead is uncharted. By the end of the session, participants will be able to do the following:•Explain the importance of effective change management and the role that leaders play in driving successful outcomes.•Recognize the potential impact of change and consider how to prepare employees in a way that helps gain their buy-in and support, while also contributing to their retention.•Understand the importance of a people-first approach that prioritizes empathy along with clear and consistent communication. •Utilize effective frameworks for assessing progress and ensuring accountability.