2025 SOA ImpACT Conference:Session 6H: Beyond the Numbers: Say Less, Mean More-11.05.25 Recording

In today's increasingly collaborative environment, actuaries are expected to communicate their insights clearly and effectively to a wide range of non-actuarial stakeholders, including senior executives, IT professionals, accountants, and even other actuaries in leadership roles. However, actuarial communication often gets lost in technical detail, misaligned expectations, or simply the wrong framing for the audience. This session will provide attendees with practical tools to communicate complex actuarial concepts in a way that resonates with non-technical audiences. Using real-world examples from consulting and reinsurance environments, the presenters will introduce a simple, repeatable communication framework that helps actuaries distill their key messages, frame their insights for specific audiences, and deliver them with clarity and impact. Through interactive discussion and hands-on exercises, attendees will explore how to 'say less, mean more' by stripping away jargon, aligning with stakeholder priorities, and using techniques such as storytelling and visual aids. By the end of this session, attendees will be able to: - Recognize common pitfalls that hinder effective actuarial communication. - Apply a practical framework to tailor actuarial messages to non-technical audiences. - Use storytelling, visual tools, and clear framing to improve influence and understanding across functions.