2019 Recipients of the Outstanding Volunteer Award
We have all had the experience of working with an outstanding volunteer-one whose contributions exceed expectations and go well beyond the responsibilities of the position. Individuals who receive this award for their outstanding service contribute to superior performance, demonstrate team collaboration and effective communication, take on leadership roles, and serve as an inspiration to others.
Dorothy L. Andrews, ASA, MAAA
Principal & Chief Behavioral Data Scientist, The Actuarial and Analytics Consortium, LLC
Dorothy is a predictive analytics pioneer. She has served on the Predictive Analytics and Futurism Section Council for the last three years and as session coordinator for several sessions at the Valuation Actuary Symposium. In addition, she is a contributing editor for The Actuary magazine and has authored section newsletters including Health Watch, Predictive Analytics and Futurism, Product Matters! and Risk Management.
Dorothy is a staunch supporter of the SOA’s initiative to expand opportunities for actuaries by sharing her predictive analytics expertise. Her insights are featured in print, digital and video content that is shared with members and employers.
Ching-Chen Chen, FSA
Director of Annuity Model Development, AXA-Equitable
Ching-Chen served as the e-Learning module chair for the Scenario Modeling Module. He acted in a leadership role to recruit, organize, train and collaborate with a team of subject matter experts who oversaw the completion of the module, ensuring it was completed on schedule for delivery to FSA candidates.
Ching-Chen demonstrated extraordinary efforts in writing, programming and editing the majority of the module’s content and activities. He performed these tasks while carrying out other QFI track responsibilities on the exam committee and on the initial Financial Modeling Module.
Han (Henry) Chen, FSA, MAAA
Consulting Actuary, Ernst & Young
Henry is a dedicated and passionate volunteer who supports many SOA initiatives, committees and events throughout the year. Henry currently serves as the vice chairperson for the Actuarial Innovation and Technology Steering Committee and council member for the Technology Section. He has supported numerous SOA events, including the Life and Annuity Symposium and the SOA Annual Meeting & Exhibit.
Henry shows his deep commitment to the profession by promoting the SOA via LinkedIn, during networking sessions and many other outlets. He is an advocate of volunteering; inspiring and encouraging volunteers, members, friends and colleagues to participate in the SOA community.
Nancy D. Davis, FSA
Nancy has shown a strong commitment to SOA education and exams, always striving to improve the SOA’s offerings. Recently, she took on a new role as the curriculum general officer for the Corporate Finance and ERM (CFE) Fellowship track, including the Enterprise Risk Management (ERM) Exam.
Nancy has made great strides as leader of the CFE Curriculum Committee and the ERM Committee by restructuring both committees. Nancy’s flexibility and willingness to take on new assignments and learn the associated technical material invigorates those who have had the opportunity to work with her.
Craig DeAlmeida, FSA, CERA, MAAA
AVP and Sr. Actuary, Lincoln Financial Group
Craig was the chair of the first predictive analytics exam, an examination that was added to the ASA pathway in 2018. This was a major development and step forward for the SOA because it involved creating a completely new framework for professional testing that enables candidates to solve realistic problems using robust analytics tools such as R and RStudio.
Craig led the team in developing a rubric that was fair for the candidate yet discerning enough to determine those who deserved to pass. He successfully steered the PA Exam Committee through the first two sittings, which had more than 2,000 candidates.
Brett B. Dutton, FSA, EA
Head of Pension Strategy, Vanguard Institutional Advisory Service
Brett is the leader of the continuing education team for the Retirement Section Council. He has served in this role for the past two years. Prior to taking on the leadership role, Brett was a member of the continuing education team for two years.
Brett leads a team of 10 volunteers in developing 20 sessions presented by the Retirement Section at the Annual Meeting. In addition to developing multiple, highly rated webcasts for the Retirement Section annually, he also collaborates with the Investment Section on joint webcast presentations. Brett also supported the Investment Boot Camp for Pension Actuaries, last held in 2018.
James M. Filmore, FSA, MAAA
Vice President & Actuary, Munich American Reassurance Company
Jim has made significant contributions to the SOA as a research volunteer and as section leader. He is currently the research lead for the SOA’s Product Development Section and chairperson for the SOA’s Committee on Life Insurance Research. He also serves on the SOA’s newly formed Mortality and Longevity Steering Committee.
Jim served a three-year term from 2013-2015 on the SOA’s Product Development Section Council, where he was chairperson in his final year. Jim has also served on many SOA Research Project Oversight Groups.
Jennifer M. Fleck, FSA, MAAA
Product Performance Director, Mutual of Omaha
Jennifer has a long and distinguished history of volunteering with the SOA. Currently, she is the vice chairperson of the SOA Group Life Experience Committee and a co-chairperson for the SOA/AAA Group Life Waiver of Premium Valuation Table Workgroup. Jennifer was instrumental in ensuring the completion of the Group Life Waiver of Premium report at a critical time when additional support was needed.
Jennifer is a frequent speaker at SOA and other industry meetings. She has organized disability sessions for the 2018 and 2019 Annual Meetings. Jennifer has also authored articles in The Stepping Stone and Product Matters! newsletters.
Ronald L. Klein, FSA, MAAA
Director, Global Ageing, The Geneva Association
Ronnie has always gone above and beyond in all of his volunteering endeavors from serving twice on the SOA Reinsurance Council as chair, to his role as co-chair of the ReFocus Program Committee. His on-going commitment to the dissemination of relevant and topical information to the SOA and its members has made a significant impact on the profession.
Ronnie’s custodianship of the ReFocus meeting over the last 12 years has aided in growing the event from 250 attendees to well over 600 attendees. Ronnie was also a member of the SOA Board of Directors from 2014–2017.
Sarah C. Osborne, FSA, MAAA
SVP, Chief Actuary & Analytics Officer, GEHA
Sarah has demonstrated an impressive ability to handle multiple leaderships roles while also being a visible spokesperson for the SOA. She served a very successful term as chair of the Health Section Council and then immediately took on a high-profile volunteer role as the leader of the MC3 project of the 18|11 initiative. Sarah currently serves as the vice chair of the Health Meeting Program Committee.
Sarah is a valued member of the SOA’s initiative to expand opportunities for actuaries by sharing her predictive analytics expertise. She has represented the SOA in public statements to the media and has been featured in an SOA video about predictive analytics.
Darryl Wagner, FSA, MAAA
Principal, Deloitte Consulting LLP
Darryl is a longtime volunteer with the SOA. He has served in leadership roles throughout the organization and has served as both a member and vice president on the SOA Board. He is a frequent speaker at SOA meetings and served on the International Section Council.
As the chairperson of the International Committee, Darryl played a key role in the development of the SOA’s international strategy. Through his tenure representing the SOA for the International Actuarial Association (IAA), he has served on the IAA’s Advice & Assistance Committee. Darryl shows an enthusiasm for the work that he does, motivating others to volunteer.