Description: This is a report on Phase 2 of a research project on the role of automated systems in life insurance underwriting. This paper discusses: 1. How and why companies are using automation to make underwriting decisions. 2. Its impact upon operational efficiency, sales, and retention. 3. The quality of risk selection produced by automated systems. 4. Cultural acceptance of increased automation in underwriting. 5. Challenges insurers must overcome to implement and maintain automated underwriting.

Description: This is a report that summarizes a Survey of Life Insurance Utilization of Automated Underwriting Systems. It was sponsored by the Committee on Life Insurance Research, Marketing and Distribution and Product Development Sections of the Society of Actuaries and the research was conducted by Deloitte. The report covers many aspects of how much industry interest there is for automated underwriting systems, the goals life insurers seek to accomplish in using them, how the automated systems function, and how successfully they perform.

Description: This outline was used to guide the discussions with each participant of an automated underwriting study.

Description: Discussion of the findings of a survey conducted by Deloitte Consulting on the experience insurers were having with automated underwriting. This survey was solicited by the Society of Actuaries' Marketing and Distribution Section Council, the Product Development Section Council and the Committee on Life Insurance Research.