Description: Healthcare cost is increasing at 9.3% in Asia in 2017 and health insurance cost will eventually catch up, making healthcare unaffordable to aging populations. Inefficiency in healthcare system is a contributing factor. In this session, use cases on how AI is impacting the health insurance operations on 3 core challenges. Document processing: A lot of documents are generated in the healthcare ecosystem, medical reports, diagnosis, invoices etc. Currently most of the documents are still reviewed manually and rely heavily on users’ judgement. Customer engagement: Customers are generally under distress and feel rejected during the claim process. It is due to the time and process needed to get the information they look for, the gap between the sales and claims process, and the reimbursement amount. Claim settlements: Claim adjudication is a technical process that review the disease, treatment and policy coverage. The process is specific to disease and difficult to be generalized. Thus, the process is far from consistent and invites fraud, abuse and wastage in this area.

Description: This newsletter provides a regulation outlook for the use of AI/ML in insurance industry, interpretations of regulatory expectations and what insurers should consider when managing risks associated with the development, implementation and use of AI/ML models/tools.

Description: A look at the near future and far future of various elements of Actuarial Models as defined through ASOP 51. What is driving the complexity for inputs, calculations, and outputs. Howe will actuaries handle these challenge?

Description: Technology has streamlined countless processes in our daily lives, and insurance is no stranger to this transformation. Technology can make insurance simpler and more personal for consumers, and can enable actuaries to better analyze unstructured data, make good decisions, create new products, and find channels to enhance profitability, provided they can tame the flood of information pouring in from across the digital ecosystem.

Description: On behalf of The Actuarial Demography Team of CREAD (Centre for Research in Applied Economics for Development, Algiers, Algeria), Farid FLICI hosted Arpita DAS from Actuaries Without Borders (AWB) belonging to the International Association of Actuaries (IAA) to facilitate a 3 days training on "Data Science for Health & Life Insurance" for actuaries in Algiers. The training was held in CREAD's from 23th to 25th of December 2018 and was attended by actuaries and statisticians from insurance companies, public insurance regulators, social security organizations, and academia.

Description: Python has become the fastest-growing major programming language in the world. It has surged in popularity over the last decade, following the development of its industry-leading capabilities in data science, machine learning and artificial intelligence, and it is now one of the most globally popular and widely used languages. In this article, I discuss some of the reasons for its popularity and explain why many actuaries and insurers have started using Python.

Description: Hardly a day goes by without a feature story about the latest reverberation from the expanding use of Artificial Intelligence/Large Language Models (tools) in a variety of settings. The pace of use (and misuse) of these tools, such as ChatGPT and Bard, has been explosive and shows no sign of abating. Many experts would argue we are on the cusp of a permanent paradigm shift in teaching/academics and overall application of technology. With these issues in mind, the Society of Actuaries (SOA) Research Institute’s Aging and Retirement program is interested in an exploration of this topic from a variety of perspectives. The result of this effort is intended to provide a useful resource for readers to become well-grounded on the issues surrounding the impact of these tools in a retirement context and set the stage for future research.

Description: A new wave of life insurance buyers is finally here - but are we ready? In this article, Richard De Sousa shares proprietary research about the Millenial generation, its beliefs related to life insurance, and its preferences when it comes to learning about, purchasing, and engaging with life insurance products, advisors and companies. Also explored is the foundational role that technology and wellness play in driving the kind of experience that will attract millenial buyers. After reading this article, you will better understand the characteristics of this new generation as well as the innovative companies that are targeting them, and learn about different and novel ways to better engage with customers and enhance the value of your own products and services.

Description: Artificial intelligence (“AI”) adoption in the insurance industry is increasing. One known risk as adoption of AI increases is the potential for unfair bias. Central to understanding where and how unfair bias may occur in AI systems is defining what unfair bias means and what constitutes fairness.

Description: The Society of Actuaries (SOA) Research Institute received a grant from the U.S. National Science Foundation (NSF) to educate insurance actuaries on the use of wildfire risk datasets and models to be developed by researchers from academia and the U.S. National Aeronautics and Space Administration (NASA).