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  • Managing For Excellence
    doesn't know that Americans in California don't care much for American cars. In fact, Cadillacs (cars ... service-bay area to see how well their car is being taken care of. But, they say they really do it for the mechanics ...

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    • Authors: Nancy K Austin
    • Date: May 1986
    • Competency: Strategic Insight and Integration>Big picture view; Strategic Insight and Integration>Strategy development
    • Publication Name: Record of the Society of Actuaries
    • Topics: Actuarial Profession>Management skills