Description: Based on the book “Emotional Intelligence 2.0” written by Travis Bradberry and Jean Greaves, the four skills necessary to improve EQ are– 1) self-awareness; 2) self-management; 3)social awareness; and 4) relationship management. This article explores the skill of self-awareness by sharing examples and personal stories, highlighting three strategies to practice. In addition to lowering stress and becoming happier, having a greater ability to regulate our emotions gives us confidence, helps us communicate better, allows us to understand multiple perspectives, builds trusting relationships, and frees us from our assumptions and biases. Ultimately, this gives us more potential to influence other sand make better decisions.

Description: This paper discusses that image does matter: advancing you personal brand. The author has worked in the retail and image management field for over 18 years with companies such as Talbot's and Paul Stuart, in both the wholesale and retail sector for men and women's wear. She founded Image Launch, a consulting company that assists companies and individuals internationally in setting standards for visual impact.

Description: Self-management is your ability to use awareness of your emotions to stay flexible and direct your behavior positively. When you understand what you are feeling, you can effectively choose how to react. Knowing your individual tendencies can help you prepare for future events by consciously deciding to change or adjust your behavior when certain situations occur. The article shares strategies, examples and personal insights to illustrate how to develop the skill of self-management.

Description: We are living in a time of significant changes which are taking a toll on some employees. To assist our team members through these tumultuous times, being a supportive manager is key. We discuss using emotional intelligence to help employees have a positive work experience.

Description: Providing ways to master the art of soft skills and embracing agility to propel actuarial success in today's market.

Description: Author of Content won "Best Quote" category of L&D writing contest. Looks at the source of courage both in history and in his own professional life. Valuable to better understand how to face moments in leadership that could inspire fear and trembling. Discusses ways to improve courage when called to lead.

Description: How the philosophy of Siddhartha (think, fast, and wait) applies to the business world today.

Description: Have you ever thought you did something very well just to be given feedback that proves you wrong? A leadership story that started with delegation.

Description: This article shares tips for those starting out in the actuarial profession. The source is my experience and that of Ian Duncan FSA FIA FCIA MAAA and other actuaries.

Description: This article considers ways actuaries can meet the growing demands of senior executives by redefining their role and the actuarial operating model.