Description: A summary about the first book club discussion on Never Split the Difference. Insights on key negotiation elements are discussed in the article.

Description: Latest installment in series that applies Buddhist philosophy to the actuary's daily activities. This installment discusses the challenges for actuaries in dealing with the ongoing ups and downs of the COVID-19 pandemic and discusses mindfulness tools to cope with the resulting stresses in a peaceful and effective way.

Description: We are living in a time of significant changes which are taking a toll on some employees. To assist our team members through these tumultuous times, being a supportive manager is key. We discuss using emotional intelligence to help employees have a positive work experience.

Description: This article provides key themes of effective project management and case studies to illustrate their successful application. Key learning outcomes are: • To understand project management goals and key themes for success • For students, be empowered to manage. For managers, empower students to develop project management skills in tandem with their technical skillset

Description: Inclusive Leadership: A Conversation

Description: This article is an overview of the SOA Leadership & Development Section Council's current projects, recent accomplishments and some immediate focal points of the Leadership & Development Section Council's efforts.

Description: Quality Measures - December 2000 In the Office and on the Floor - Similarities Between Refereeing and Consulting by Nickolas J. Ortner, ASA, MAAA from The Stepping Stone Newsletter, April 2001, Issue No. 6.

Description: In this real life case study, an actuarial candidate tried to get the hiring manager to increase the level of the position for which she was interviewing. Did that raise red flags about her candidacy? A compilation of reader responses is presented, along with what actually happened.

Description: This article discusses two key challenges one must overcome to gather the best data for managers to make data-driven decisions.

Description: A compilation of reader responses is presented to a real life situation posed involving a management, leadership, or other business decision. This issue’s case study involved a career decision by a near FSA.