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  • Book Review: Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results by Judith E. Glaser
    Results by Judith E. Glaser Book summary and review of "Conversational Intelligence: How Great Leaders ... Results" by Judith E. Glaser. Summarizes the three main levels of conversation, how conversations can move ...

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    • Authors: Kelly Hennigan
    • Date: Sep 2014
    • Competency: Communication>Active listening; Communication>Difficult message delivery; Communication>Oral communication
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Management skills; Actuarial Profession>Professional development
  • Critical Influencing Skills for Advancing Professionals (Part 3)
    Critical ... Article from: The Stepping Stone February 2014 – Issue 53 the stepping stone | ... senior vice president and chief operating officer of mL3 Global Life, a joint venture company that provides ...

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    • Authors: Raymond DiDonna
    • Date: Feb 2014
    • Competency: Communication>Difficult message delivery; Communication>Persuasive communication; External Forces & Industry Knowledge>General business skills; Leadership>Influence; Leadership>Mentoring; Strategic Insight and Integration>Influence decisions
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Management skills; Actuarial Profession>Professional development
  • Alone Together: Introverts, Extroverts and Team Dynamics
    dynamics of introverts and extroverts, with an actuarial audience in mind. The article references the works ... works of author Susan Cain. Business intelligence;Career planning;Interpersonal skills;Management skills;Professional ...

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    • Authors: Mitchell Stephenson
    • Date: Jul 2017
    • Competency: Communication>Difficult message delivery; Communication>Oral communication; External Forces & Industry Knowledge>General business skills; Leadership>Influence; Relationship Management>Relationships and trust; Relationship Management>Staff management and motivation; Relationship Management>Team leadership
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Competencies; Actuarial Profession>Management skills; Actuarial Profession>Professional development
  • Write for Results
    Write for Results Write for your readers. That's what you can do to ensure that your ... and model updates are clear and contain the appropriate level of detail. Interpersonal skills;Professional ...

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    • Authors: Pamela Burns
    • Date: Mar 2017
    • Competency: Communication>Difficult message delivery; Communication>Persuasive communication; Communication>Written communication
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Management skills; Actuarial Profession>Professional development