Description: A brief discussion on the importance of governance and documentation being in place. The article provides some resources to assist in the development, and the reasons behind having it in place.

Description: Over the last few years, many direct companies have started inforce management programs and are now navigating what actions can be taken to optimize the business. At the same time, the legal, compliance, and regulatory environments are also changing. The presenters will explore the development and implementation of programs such as changing non-guaranteed elements or efforts to improve experience while considering the changing compliance environment, including New York Regulation 210, ASOP2 and litigation challenges.

Description: This article addresses how to best use body language to one's advantage

Description: Article Portrait Of An Actuary by Moorhead in The Actuary, April 1979, Volume 13, Number 4

Description: Learning excellence is of value to both candidates and credentialed actuaries learning new areas. Learning mastery and excellence requires 1) use of executive function (EF), multiple brain areas, for example, verbal, formal (algebraic), computational, and geometric (rule of four), and 2) goal-setting, skillful breaking down of complex tasks into subtasks each of which are simultaneously 2a) clear and specific, 2b) achievable in a short time and 2c) challenging. 10 examples are presented illustrating use of the "rule of four" to achieve elegant solutions to otherwise complex problems as well as goal setting using fellowship-exam approaches, approaches to multi-component problems, and skillful use of databases as visual organizers. The material reflects a new approach to learning complexity that is easier to use than the pedagogic hierarchies and unifies them.

Description: A compilation of reader responses is presented to a real life situation posed involving a management, leadership, or other business decision. This issue’s case study involved a very new actuarial manager trying to deal with a disruptive employee.

Description: Email blast process and email preference setting description.

Description: A compilation of reader responses is presented to a real life situation posed involving a management, leadership, or other business decision. This issue’s case study involved a new employee being hired specifically for an expertise that then does not seem to be valued once they arrive.

Description: Emails are to the business world what cars are to a road trip: we can't get anywhere without them. This article offers 6 specific strategies to write emails more effectively. The theme is that re-reading your emails to check for a clear goal, conciseness, appropriate tone, etc. is a worthwhile time investment as it saves your reader time and prevents problems caused by miscommunication.

Description: Writing articles is not as hard as most people think, but it does take some thought and planning. This article gives practical tips about how to put "pen to paper" and write an effective article.