Description: Presented at May 2002 Spring Meeting. This session explains how there is a fuzzy boundary between the actuarial area and the non-actuarial information technology 'IT' departments at most insurance companies. Panelists share first-hand experience of working relationships between actuarial and IT departments and the problems they have encountered.

Description: This presentation is a general session from the 1991 Meeting of the Society of Actuaries, held June 3-5 in Colorado Springs. The speaker addresses the art of taking criticism and offers specific strategies that enable one to use criticism to his/her own advantage, including how to appraise the validity of criticism, dealing with the destructive critic, handling critical customers and clients, how to keep from becoming defensive, how to change your own behavior, and getting the critical edge. From the Record of Society of Actuaries, Volume 17, No. 3A.

Description: Presented at October 1996 Annual Meeting. In this paper, a case study is utilized to understand the thought process that ratings agencies, such as A.M. Best and Standard and Poor's, use to evaluate insurance company financial strength.

Description: Predictive modeling is a powerful toolset for assumption setting (mortality, lapse, etc.). The multivariate approach has its advantages in handling high-dimensional data, address correlations, and statistical significance. However, building insurance assumptions is far more than a simple modeling practice. One must take care to address how the model is applied and its business implications. This session will share the learnings from multiple projects.

Description: In this interactive teaching session, number 115TS at the 1999 Annual Meeting of the Society of Actuaries held October 17-20 in San Francisco, the instructor discusses how businesses are seeking to improve retention. This session examines the costs of employee turnover, and trends, concepts, and practices presently producing results to reduce it. From the Record of the Society of Actuaries, Vol. 25, No. 3.

Description: Presented at June 1996 Spring Meeting. This is a discussion led by Dr. M. James Bensen, President of Bemidji State University. Dr. Bensen speaks about speed, change, the actuarial profession and the society within which actuaries work.

Description: This session from the 1995 SOA New York City Meeting discusses the re-engineering process as it is being undertaken in many companies, how it is applied to the actuarial function, and how technology can be used to facilitate the change. From the Record of the Society of Actuaries, Vol. 21, No. 2.

Description: Presented at May 1986 Spring Meeting. This session discussion is about a comparison and adaptation of the principles followed by companies praised in current management literature.

Description: From the Record 1977 Vol. 3, No. 1, this presentation is from a concurrent session at the Society of Actuaries 1977 Regional Meeting, held in Atlanta March 31-April 1. The presenters at this session discuss the content, frequency, and format of management reports, budgeting and its role in the planning process, and integration of reporting with the planning process.

Description: As technology changes the insurance landscape, it is essential that companies adapt quickly while staying focused on customer needs. This presentation will show how Agile and Design Thinking methodologies can help business and technology teams quickly test new ideas and optimize value delivery.