Description: Tracy Choka is managing director and regional head business management at Swiss Re. Tracy has spent her career in L&H reinsurance, working across multiple areas that include pricing, valuation, operations, client solutions, deal development, and mortality and underwriting research. In her tenure, Tracy has headed Applied Research and Development, Products, and since 2014, Business Management for U.S., Canada and Latin America.Tracy shares her thoughts on how the pandemic has accelerated trends in underwriting and the challenges - and the silver lining- in managing professional relationships during COVID-19