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Announcement: SOA congratulates the new ASAs and CERAs for May 2024.

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Pick a Payout using AI

Pick a Payout using AI A contract owner selects a payout for his annuity using an AI/bot. The ... and opinions expressed herein are those of the individual authors and are not necessarily those of the ...
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Description: A contract owner selects a payout for his annuity using an AI/bot. The AI/bot presents various options with differences in payment and interacts with him in a simulated chat session. He decides on the form of payout. Compared to regular customer service the AI/bot was an improved experience with a call to action for the industry to build it.
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- Authors: John Blocher
- Date: May 2024
- Competency: External Forces & Industry Knowledge; Results-Oriented Solutions; Technical Skills & Analytical Problem Solving
- Topics: Annuities; Annuities>Payout annuities; FinTech & InsurTech; FinTech & InsurTech>Customer relationship management

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