Description: The insurance industry is in a constant state of transformation. As organizations adapt to the effects of COVID-19, undergo modernization efforts and implement new technologies, soft or “human” skills are becoming key differentiators for success. Skills such as communication, empathy, storytelling, leadership, problem-solving and more are separating the good from the great actuaries. Those who possess these skillsets can better translate data and most efficiently leverage systems and teams. At the same time, by taking a human approach to modernization efforts, leaders will be able to best engage and motivate their workforces, while building teams that will excel in the future of work.

Description: Emerging technologies like GenAI will be more disruptive than past technological developments, such as spreadsheets, low-code data and dashboarding tools, and cloud computing. This article will explore how how we can lead ourselves, our teams, and our organizations to thrive within a defined modern value proposition, using one of two archetype roles: actuaries as business partners or actuaries as developers.

Description: Full version of Product Matters! March 2005, Issue No. 61.

Description: Variable insurance products are popular in the marketplace. They are risky to insurers partly because the guaranteed minimum living and death benefits give policyholders great control of their policies. In this article, the author investigates managing policyholder behavior.

Description: Presented at August 2011 46th Actuarial Research Conference. Compression methods improve model run time. This talk discusses compression features, trade-offs, validation, and recommended practice.