Description: This article defines operational risk, gives some real-life examples of improperly managed operational risks and the consequences thereof, and provides advice on steps necessary to mitigate operational risk.

Description: Article from Risk Management Newsletter, July 2005, Issue 5 that highlights a new frontier for actuaries unfolding in the insurance industry called Enterprise Risk Management.

Description: A discussion on how the look of charts and graphs can affect comprehension of data.

Description: Article from Risk Management Newsletter, March 2006, No. 7, discusses the Committee of Sponsoring Organizations (COSO). Actuaries like to think of COSO as a euphemism for accountants taking over the world, especially in view of its sponsorship. The COSO has as its primary goal the improvement of corporate financial reporting, which makes it a stronghold in the emerging practice of Enterprise Risk Management.

Description: This research paper explores an insurer's surplus needs and its cost of equity capital for mutual life insurance companies.

Description: Full version of Risk Management, July 2005, Issue No. 5.

Description: Full version of Risk Management, March 2006, Issue No. 7.

Description: Session 2– Going Deeper through examples InsurTech (1) identifies a pain point to the industry, (2) brings a technology solution to address the shortcoming with a (3) business model that makes sense for all. Expect an illustration of this three-point structure through a handful of start-ups from various backgrounds (health, life, general operation) dealing with various aspects of the insurance value chain (acquisition, risk management, back-office…).

Description: A review of the academic article "Health Insurance for ‘Humans’: Information Frictions, Plan Choice, and Consumer Welfare."

Description: The Delphi method is a non-quantitative forecasting approach that is most useful when other forecasting techniques appear to have limited value. The Society of Actuaries (SOA) has had some impressive results from Delphi studies (even quoted in the Wall Street Journal for their uncanny accuracy on long-range predictions). Attend this session to learn about this effective, yet underutilized method of leveraging the wisdom of crowds.