Description: This 1980 session explored how to think about the future and offered thoughts that the turbulence of the times increases risks and uncertainties, longer lead times are needed for implementation, today's actions determine the future, and companies can influence their own futures.

Description: 1993 SOA Meeting, Quebec. This session is about implementing new technology, choosing between competing technology, problems to watch out for, unexpected benefits, migrating from mainframe to client/server, automating the field force and large-scale networks.