Description: Actuarial Process Optimization (APO) is a technology-focused methodology for bringing together actuarial and technology teams to critically examine and optimize actuarial processes, specifically targeting processes that are most time consuming and have the highest risk of failure. From claims analytics to valuation and experience analysis, modern technology can help actuaries optimize their time and focus their attention on higher value tasks. In this session, we will explore opportunities for APO in the Health insurance industry and demonstrate how technology can be used to improve the actuarial process using an agile and targeted approach.

Description: Data science, predictive analytics and AI are certainly the buzzwords these days. They are heavily used and developed in underwriting and marketing but for most actuaries, they might/may as well be science fiction. The presenters will demonstrate how a normal actuary can utilize data science techniques in their daily job function without forming an official data science team within a company. It can be done in a gradual fashion so that normal business is not disrupted and improvements are made over time. The usage of data science techniques will include demonstrations of the following areas: - Regression analysis - Economic scenario generator - Experience study - Data quality checks - Inforce compression for explicit hedging

Description: In the world of digital excitement, Blockchain is the newest kid on the technology block. Pull up any search engine, punch in “Blockchain” and find yourself inundated with articles praising improvements over current centralized network systems that many insurers use. But is this praise warranted, and does Blockchain truly cure all ails? In this article, we pose commonly asked questions as well as provide answers from the perspective of an insurance company.

Description: A contract owner selects a payout for his annuity using an AI/bot. The AI/bot presents various options with differences in payment and interacts with him in a simulated chat session. He decides on the form of payout. Compared to regular customer service the AI/bot was an improved experience with a call to action for the industry to build it.

Description: A description of Data Science best practice tools and how they can apply to general actuarial work.

Description: Come gain insights into the techniques used in Machine Learning and its applications. You'll discover the key technological advances in recent years which were behind and ultimately facilitated the breakthroughs including ChatGPT/GenAI. It's time to uncover real-world use cases where AI models and their transformative impact on our lives.

Description: High level overview on how to implement a risk adjustment chart chase program.

Description: Digital savvy consumers are demanding a change in the way they engage with their insurance carriers. As smartphone owners utilize their devices for financial management more than ever, insurance carriers aim to create a similar seamless digital strategy, offering customers a personalized experience on multiple platforms. Cloud-based applications also enable productivity, accountability and innovation in the insurance industry. Discover avenues of customer engagement through digital platforms, including new technologies and products, and why the value of data and data science is critical for business, such as adaptability, marketing and insightful pricing. Presenters will also touch on: - managing retention and lapses through data-driven continuous improvement cycling - high-level system architectures illustrating how multiple applications (front/mid/back office systems) will integrate with each other and share connected data example data points being captured within various marketing systems - data collection within various digital platforms - data science applications that help with business growth, retention, lapsation, effectiveness and cross-sell/up-sell opportunities, and the implications to actuarial functions - value and risk to carriers in the new digital paradigm

Description: Welcome to the future of insurance, for actuaries and non-actuaries! Discover how cutting-edge AI models are revolutionizing underwriting, risk assessment, and customer experience for the insurance industry. Experts in management consulting and actuarial consulting firms will provide valuable insights into the consideration and challenges surrounding the adoption of Generative AI.

Description: Blockchain and cryptography have seen significant adoption around the world. While still in early stages, it has started to make an impact in finance, gaming, and metaverses industries. Organizations have even began to provide insurance services on blockchain. Although insurance is limited to protection against financial losses in markets, the sheer adoption has sparked interest for other insurance use cases and some startups have already started experimenting in the space.