Description: Review of The Checklist Manifesto: How to Get Things Right by Atul Gawande, and author insight into the importance of actuarial checklists.

Description: Harding's opinion on an actuary's role in management. Abridged version of a paper presented to the Younger Actuaries Section of the Canadian Institute of Actuaries on March 28, 1967.

Description: This article is a review of Peter F. Drucker’s 1980 book ‘Managing in Turbulent Times.’ The reviewer notes that this is a troubling book ‘to anyone familiar with the unsettled outlook for our economic, political, and social environment,’ because of Mr. Drucker’s credibility as a management analyst, and because ‘the turbulent times that he identifies call for changes in management attitudes and practices that are difficult to make.’

Description: An article that addresses the future of re-engineering and recommends that actuaries investigate the merits of re-engineering and the implications of failing to re-engineer.

Description: An article that offers a reinsurance professional's perspective on re-engineering which resulted in strengthened and improved service to their clients as well as net improvement to their bottom line.