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  • How to Turn Suspects Into Prospects
    VP of sales that took place after a call. I was a young, excitable sales rep. As I recounted the call ... react when you posed the question what happens to your business if you don’t address the problem? Oops. I ...
    • Date: May 2017
    • Competency: Communication>Active listening; Communication>Difficult message delivery; Communication>Oral communication; Communication>Persuasive communication; Communication>Written communication; External Forces & Industry Knowledge>Actuarial methods in business operations; External Forces & Industry Knowledge>Actuarial theory in business context; External Forces & Industry Knowledge>External forces and business performance; External Forces & Industry Knowledge>General business skills; External Forces & Industry Knowledge>Internal forces and business performance; Leadership>Change management; Leadership>Influence; Leadership>Mentoring; Leadership>Professional network leverage; Leadership>Thought leadership; Professional Values>Ethical standards; Professional Values>Practice expertise; Professional Values>Public interest representation; Relationship Management>Relationships and trust; Relationship Management>Staff management and motivation; Relationship Management>Team leadership; Results-Oriented Solutions>Actionable recommendations; Results-Oriented Solutions>Assess decision effectiveness; Strategic Insight and Integration>Big picture view; Strategic Insight and Integration>Effective decision-making; Strategic Insight and Integration>Influence decisions; Strategic Insight and Integration>Management partnership; Strategic Insight and Integration>Strategy development; Technical Skills & Analytical Problem Solving>Incorporate risk management; Technical Skills & Analytical Problem Solving>Innovative solutions; Technical Skills & Analytical Problem Solving>Problem analysis and definition; Technical Skills & Analytical Problem Solving>Process and technique refinement
    • Publication Name: Innovators & Entrepreneurs
    • Topics: Actuarial Profession>Entrepreneurism; Actuarial Profession>Management skills; Actuarial Profession>Professional development
  • Radical Candor: Giving—and Receiving— Feedback in Real Time
    Article from The Stepping Stone July 2018 Issue 69 24 | JULY 2018 THE STEPPING STONE PEOPLE ... Time By Mitchell Stephenson “Feedback is the breakfast of champions.” —Ken Blanchard, American author ...

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    • Authors: Mitchell Stephenson
    • Date: Jul 2018
    • Competency: Communication>Difficult message delivery; Communication>Oral communication; Communication>Written communication; Leadership>Influence; Leadership>Mentoring; Relationship Management>Relationships and trust; Relationship Management>Staff management and motivation; Strategic Insight and Integration>Management partnership
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Competencies; Actuarial Profession>Entrepreneurism; Actuarial Profession>Management skills; Actuarial Profession>Professional development
  • The Introvert's Guide to Marketing Your Business
    The Introvert's Guide to Marketing Your Business Advice for introverts about marketing ... The Introvert's Guide to Marketing Your Business Advice for introverts about marketing your business ...

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    • Authors: Ruth Ann Woodley, Nancy Ancowitz
    • Date: Jun 2006
    • Competency: Communication>Difficult message delivery
    • Topics: Actuarial Profession>Entrepreneurism
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