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How to Handle Communication Mishaps in the Workplace
Mishaps in the Workplace The author identifies miscommunication challenges that may exist in the workplace ... misunderstandings and communication mishaps, assumption of motive, and relational tension, and suggests clarifying ...- Authors: David Miller
- Date: Nov 2012
- Competency: Communication>Active listening; Communication>Difficult message delivery; Communication>Oral communication
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Management skills; Actuarial Profession>Professional development
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The Sunny Actuary
The Sunny Actuary Humor in the workplace can improve productivity. This article describes a typical ...- Authors: Anthony Batory
- Date: Nov 2015
- Competency: Communication>Active listening; Communication>Difficult message delivery; Communication>Oral communication; Communication>Persuasive communication; Communication>Written communication; Relationship Management>Staff management and motivation; Relationship Management>Team leadership; Technical Skills & Analytical Problem Solving>Innovative solutions
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Best practices; Actuarial Profession>Management skills; Actuarial Profession>Professional development
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Radical Candor: Giving—and Receiving— Feedback in Real Time
Article from The Stepping Stone July 2018 Issue 69 24 | JULY 2018 THE STEPPING STONE PEOPLE ... Time By Mitchell Stephenson “Feedback is the breakfast of champions.” —Ken Blanchard, American author ...- Authors: Mitchell Stephenson
- Date: Jul 2018
- Competency: Communication>Difficult message delivery; Communication>Oral communication; Communication>Written communication; Leadership>Influence; Leadership>Mentoring; Relationship Management>Relationships and trust; Relationship Management>Staff management and motivation; Strategic Insight and Integration>Management partnership
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Competencies; Actuarial Profession>Entrepreneurism; Actuarial Profession>Management skills; Actuarial Profession>Professional development
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Book Review: Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results by Judith E. Glaser
Results by Judith E. Glaser Book summary and review of "Conversational Intelligence: How Great Leaders ... Results" by Judith E. Glaser. Summarizes the three main levels of conversation, how conversations can move ...- Authors: Kelly Hennigan
- Date: Sep 2014
- Competency: Communication>Active listening; Communication>Difficult message delivery; Communication>Oral communication
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Management skills; Actuarial Profession>Professional development
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Alone Together: Introverts, Extroverts and Team Dynamics
dynamics of introverts and extroverts, with an actuarial audience in mind. The article references the works ... works of author Susan Cain. Business intelligence;Career planning;Interpersonal skills;Management skills;Professional ...- Authors: Mitchell Stephenson
- Date: Jul 2017
- Competency: Communication>Difficult message delivery; Communication>Oral communication; External Forces & Industry Knowledge>General business skills; Leadership>Influence; Relationship Management>Relationships and trust; Relationship Management>Staff management and motivation; Relationship Management>Team leadership
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Competencies; Actuarial Profession>Management skills; Actuarial Profession>Professional development
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Emotional Intelligence
Article from The Stepping Stone August 2016 Issue 63 a valuable candidate,” take a step ... and approach the sit- uation with the mentality that you are applying for a handful of interesting positions ...- Authors: Lauren Scalzo
- Date: Aug 2016
- Competency: Communication>Active listening; Communication>Difficult message delivery; Communication>Oral communication; Relationship Management>Relationships and trust
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Professional development