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How to Handle Communication Mishaps in the Workplace
Mishaps in the Workplace The author identifies miscommunication challenges that may exist in the workplace ... misunderstandings and communication mishaps, assumption of motive, and relational tension, and suggests clarifying ...- Authors: David Miller
- Date: Nov 2012
- Competency: Communication>Active listening; Communication>Difficult message delivery; Communication>Oral communication
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Management skills; Actuarial Profession>Professional development
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The Sunny Actuary
The Sunny Actuary Humor in the workplace can improve productivity. This article describes a typical ...- Authors: Anthony Batory
- Date: Nov 2015
- Competency: Communication>Active listening; Communication>Difficult message delivery; Communication>Oral communication; Communication>Persuasive communication; Communication>Written communication; Relationship Management>Staff management and motivation; Relationship Management>Team leadership; Technical Skills & Analytical Problem Solving>Innovative solutions
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Best practices; Actuarial Profession>Management skills; Actuarial Profession>Professional development
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Book Review: Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results by Judith E. Glaser
Results by Judith E. Glaser Book summary and review of "Conversational Intelligence: How Great Leaders ... Results" by Judith E. Glaser. Summarizes the three main levels of conversation, how conversations can move ...- Authors: Kelly Hennigan
- Date: Sep 2014
- Competency: Communication>Active listening; Communication>Difficult message delivery; Communication>Oral communication
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Management skills; Actuarial Profession>Professional development
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Emotional Intelligence
Article from The Stepping Stone August 2016 Issue 63 a valuable candidate,” take a step ... and approach the sit- uation with the mentality that you are applying for a handful of interesting positions ...- Authors: Lauren Scalzo
- Date: Aug 2016
- Competency: Communication>Active listening; Communication>Difficult message delivery; Communication>Oral communication; Relationship Management>Relationships and trust
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Professional development