Observe how design thinking can be used to address emerging uncertainty in insurance. (Design thinking is a non-linear, iterative process teams use to understand users, challenge assumptions, redefine problems and create innovative solutions to prototype and test.) According to Fostering Innovation: A Guide for the Actuarial Profession, there is a need for more innovation in the actuarial profession. “A benefit of working in large, well-established organizations is that these workplaces have many problems to solve, but offer many resources, as well as a network of people for collaboration. However, it is interesting to note that the stability and predictability of cyclic work may also be seen as a negative by workplace employees, especially concerning creativity and innovation.
You will hear three major parts in the presentation:
- Information and ideas from “Radical Uncertainty: Decision-Making Beyond the Numbers”; and “Super Forecasting: The Art and Science of Prediction”.
- Covering the content of Peter Zeihan's video, “Deglobalization: There Is No Stopping It Now,” which addresses the U.S.'s changing ability to be the world's police coupled with a rapidly aging population worldwide will cause turmoil in the next 10 to 15 years.
- With audience participation, we will use activities designed by Stanford's design school and described in “Creative Acts for Curious People: How to Think, Create and Lead in Unconventional Ways.” The book will help us think through how to design solutions for emerging risks like Shell is famous for doing.
- will participate in excercises like:
- Rock, Paper, Scissors Tournament
A” seeing” exercise to identify things, concepts and situations that escape us atfirst glance.
- Map the Design Space to tune up the critical brain and find connections
- Experts/assumptions to generate new directions, unleash everyone's imagination and understand the underlying assumptions.
- Immersion from Insight will help us determine how future risk will impact insurance processes.