This video from Chris Lombardi, Director at WTW, teaches actuaries how to use AI tools to explain complex actuarial concepts in clear, simple terms—especially when communicating with non-experts. It demonstrates prompt techniques such as “Explain Like I’m 5,” analogies, step-by-step breakdowns, and audience-specific instructions to enhance clarity. Viewers learn to identify where they need help and provide targeted context to AI for better responses. An unorthodox yet powerful method, the Up-Goer Five Challenge, is introduced to encourage radical simplicity using only the 1,000 most common English words. The video closes with a personal story underscoring how AI can demystify even the most stubbornly confusing ideas.
Contributors: Chris Lombardi, FSA, MAAA, CERA; Jon Forster ASA, MAAA; Dave Ingram FSA, MAAA; Henry Chen FSA, FCIA, MAAA