2025 Webcast- 3.19.25- Unmasking Mystery of Actuarial Innovation – Loyalty Analytics and CI Product Transformation Webcast Recording

In this webcast, our first speaker will share the topic on Actuarial Insights on Loyalty Analytics. This session will deep dive into the crucial role of actuarial analytics in miles breakage modelling, which contributes to the strategic direction and business performance of frequent flyer programmes in airlines or other loyalty programmes in the market. We will understand the importance of concepts such as point redemption, rejuvenation and transition. We will also take a look at the secrets behind the best practices.

Another topic that the speaker will share is CI Trends in Asia: Risk Management and Product Transformation. The speaker will provide insightful overview of the major trends shaping CI products in Asia today. The speaker will explore product design, customer journeys, and risk dynamics also the latest challenges in CI offerings. He will also share ideas for transforming CI design to enhance customer needs alignment and sustainability. potentially exploring the high level pricing considerations and complexity of pricing across markets).

Moderator

Adrian Yang, FSA, FCIA, FASHK

Head of North-Asia Valuation, APAC L&H

PartnerRe

Presenters

Ann Cheung, FSA

Programme Actuary

Cathay Pacific Airways Limited

Sean Wang, FSA, CFA

Head of Product Propositions - Asia Pacific, Middle East and South Africa

Munich Re