Description: This article is about the need for actuaries and technical professionals to develop critical leadership and other soft skills, and highlights the ways the SOA Leadership & Development section provides tools to develop those skills.

Description: An overview of Olga Jacobs' professional development journey and how it helped her on her path to leadership.

Description: A compilation of reader responses to a real life management situation in which one actuary went over his boss's head.

Description: Happiness at work has been linked to major increases in productivity. Find out how to elevate your happiness in just 60 seconds a day.

Description: A compilation of reader responses is presented to a real life situation posed involving a management, leadership, or other business decision. This issue’s case study involved what to do when an actuary turned in her resignation, but didn't seem excited about the prospective move.

Description: To provide high level information on a book selected and discussed during the December book club session, The Ten Commandments of Risk Leadership. In addition, this article serves as a promotion of the SOA book club as well as the upcoming sessions.

Description: A compilation of reader responses is presented to a real life situation posed involving a management, leadership, or other business decision. This issue’s case study involved a very new actuarial manager trying to deal with a disruptive employee.

Description: This article, based on the book, True Professionalism by David H. Maister, offers four tests that a leader must meet.

Description: This article finds that there has never been a greater need for exceptional leadership and that great team performance begins with assessing the dynamics of your team and uncovering the greatest collaborative opportunities.

Description: This article identifies four root causes of poor performance and four remedies to address them that every leader should know.