Description: The article presents specific operational guidelines when managers and staff are having difficult conversations. The article reviews half a dozen "popular" guidelines but shows that they are not specific. The article then in two layers presents specific operational guidelines. First the article based on a commonality of principles of email etiquette and Jewish Speech Laws reviews five guidelines for ordinary conversations: focus on events vs. people, focus on fixes vs. blames, being holistic (acknowledge any good done), be operational (indicate outcome and how to accomplish it), and use of tentative tone. The article concludes by adding three specific guidelines for difficult conversations: shared-self-evaluation, skillful use of breaks when emotions flair, and use of open-ended lead-on questions coupled with continuous empathy and offers of collaborative support.

Description: Created in November 2020, Actuaires du Monde (Actuaries of the World in English) is a non-profit organization registered in France.

Description: Effective strategic planning can have a profound effect on the development of your team and the growth and direction of your actuarial organization. This article shares the elements that will set you up for success before the meeting even begins.

Description: The widening gap in life span between high- and low-income Americans may be eroding the progressivity of Social Security retirement benefits. Differential longevity trends have had the effect of raising lifetime benefits for high earners but not for low earners. Social Security’s long-term financial problems result in part from an increase in average life expectancy driven by wealthier people living longer, and, thereby, collecting more benefits. Policymakers should not use funding shortfalls attributable to these trends as an excuse to cut monthly benefits alike for those who have gained (high earners) and for those who haven’t (low earners).

Description: Happiness at work has been linked to major increases in productivity. Find out how to elevate your happiness in just 60 seconds a day.

Description: This article is about the need for actuaries and technical professionals to develop critical leadership and other soft skills, and highlights the ways the SOA Leadership & Development section provides tools to develop those skills.

Description: Read the Quo Vadis Reinsurance.

Description: This article is an opinion piece on the value of Sections to the Society of Actuaries. In particular, the Smaller Insurance Company Sections supports its members by sponsoring meeting sessions, developing webcasts, actively supporting research and promoting a sense of community and collaboration.

Description: A compilation of reader responses to a real life management situation in which one actuary went over his boss's head.

Description: Article about how Toastmasters can benefit actuaries in several competencies areas.