Description: Interview with James Glickman on leadership topics.

Description: The author offers his seven-word maxims for work / life balance and development of a personal leadership foundation.

Description: Summary of the excellent Abstract serve provided to M&PD section members

Description: We will demonstrate three analytical tools along with a sample case study showing how they might be applied to a fictional actuarial organization within ABC Life. The goal is to highlight how they might be applied to perform a health check of an actuarial function organizational design. This can measure effectiveness quantitatively via benchmarking how an actuarial function might stack up against the industry and management expectations. The tools and techniques are critical for actuarial leaders and managers but are also relevant to all actuaries, since we can all benefit from understanding how our individual work efforts fit into the bigger picture of an organization.

Description: This article addresses how to best use body language to one's advantage

Description: Gaining people management skills from Captain D. Michael Abrashoff's book, "Its Your Ship: Management Techniques from the Best Damn Ship in the Navy"

Description: A real life situation is posed involving a management, leadership, or other business decision, and readers are invited to submit their responses to "What Would You Do?" This issue’s case study involved a performance appraisal gone wrong.

Description: A summary about the first book club discussion on Never Split the Difference. Insights on key negotiation elements are discussed in the article.

Description: Based on the book “Emotional Intelligence 2.0” written by Travis Bradberry and Jean Greaves, the four skills necessary to improve EQ are– 1) self-awareness; 2) self-management; 3)social awareness; and 4) relationship management. This article explores the skill of self-awareness by sharing examples and personal stories, highlighting three strategies to practice. In addition to lowering stress and becoming happier, having a greater ability to regulate our emotions gives us confidence, helps us communicate better, allows us to understand multiple perspectives, builds trusting relationships, and frees us from our assumptions and biases. Ultimately, this gives us more potential to influence other sand make better decisions.

Description: Investing in and taking care of employees can result in many-faceted positive results, for your team and for your firm. We first state the case for "taking care of employees," then exhibit several practical methods for showing you care for your employees.