Description: Read how to combine people management and mentorship to create positive and open environments and improve employee engagement and productivity.

Description: The article presents specific operational guidelines when managers and staff are having difficult conversations. The article reviews half a dozen "popular" guidelines but shows that they are not specific. The article then in two layers presents specific operational guidelines. First the article based on a commonality of principles of email etiquette and Jewish Speech Laws reviews five guidelines for ordinary conversations: focus on events vs. people, focus on fixes vs. blames, being holistic (acknowledge any good done), be operational (indicate outcome and how to accomplish it), and use of tentative tone. The article concludes by adding three specific guidelines for difficult conversations: shared-self-evaluation, skillful use of breaks when emotions flair, and use of open-ended lead-on questions coupled with continuous empathy and offers of collaborative support.

Description: In this interview, Caroline Grégoire, formerly from Hannover Re, and now international mentor, coach, trainer and speaker, shares her views on how mentoring can support you on your career path and how it also benefits the reinsurance industry as a whole.

Description: The Taxing Times Editorial Board acknowledges the invaluable contributions of our colleague, Art Schneider, who passed away in August. Throughout his career as a tax accountant, Art generously shared his time and talents to help actuaries and other tax professionals increase their understanding of insurance industry tax topics. We will miss him.

Description: When you hear the word 'feedback,' do you cringe? Do you want to give a colleague advice but don't want it to backfire? There are good reasons why no one likes to get or give feedback. But how do we deliver better outcomes at work without it? In this session, learn why legendary Dallas Cowboys coach Tom Landry was a master at driving excellence and what you can learn from his approach. You'll learn why traditional feedback methods fail and how criticism actually inhibits learning. We'll dig into recent feedback trends and the old standbys to understand why they might not work for you. Using coaching techniques and the latest thinking, learn how to talk through issues, share your reactions and inspire team members and colleagues to excel. You'll leave this session armed with tools and techniques to have more productive conversations with your boss, team members and colleagues.

Description: While intended to assist health plan actuaries responsible for stress testing and ORSA filings, this session will also be informative for actuaries interested in communicating the impact of potential catastrophic events for health plans to their management and board. It will begin with a discussion of event thresholds for stress tests and their impact on capital and financial statements. Presenters will take a detailed look at several catastrophic event case studies (historical and hypothetical) in the following areas: healthcare specific (e.g. pandemic, specialty Rx), financial institution/credit market, operational/business, strategic and multi-event scenarios.</

Description: Article about how Toastmasters can benefit actuaries in several competencies areas.

Description: Section member Greg Fann writes about his mid-career personal and professional reflections, paralleling the actuarial life experience with oceanic travel through the lyrics of the Jimmy Buffet ballad “A Pirate Looks at 40”.

Description: Leadership Interview with CMS Chief Actuary, Paul Spitalnic

Description: A periodic update from the chairperson on section council activities and outlook for the coming year.