Description: With the rapid development of the Insurance market, insurance technology—including online insurance--continues to mature. Zhongan Online invests heavily in fintechand Zhongan Answer, an insurance robo-advisor, launched in 2018, could improve transaction efficiency by using artificial intelligence to communicate in a timely manner and solve the pain point of the perplexed insurance clause. Under a different consumption scenario, Zhongan Answer could reply to users in a timely manner, while also implementing private customized products and services by providing users with personal risk management and insurance assessment solutions so that users could easily and conveniently select the most suitable insurance plan. The intelligent shopping guide system of Zhongan Answer could improve transaction efficiency by analyzing the personal insurance intention and providing the humanized interpretation of insurance clause. Zhongan Answer has served millions of users and supported more than 100,000 insurance-related knowledge points with an accuracy rate over 90%. Zhongan Answer has provided more than four million Q&A services, and its intelligent shopping guide system covers more than 90% of insurance products.

Description: The rapid economic development of Asia has ushered in profound lifestyle changes, particularly in urban centers. Increased disposable income, urbanization, and the proliferation of convenient food services have contributed to dietary habits associated with elevated health risks. Among these, insulin resistance (IR)—a metabolic condition linked to diabetes, hypertension, and cardiovascular diseases—has emerged as a critical yet underrecognized threat. IR is also strongly associated with an increased risk of dementia, particularly Alzheimer's disease and vascular dementia. For life and health insurers operating in markets such as Greater China and Southeast Asia, traditional underwriting methods face significant challenges in accurately assessing these evolving risks. This article investigates the limitations of conventional approaches and explores the potential of continuous underwriting methodologies to better align risk assessment with dynamic lifestyle factors.

Description: A contract owner selects a payout for his annuity using an AI/bot. The AI/bot presents various options with differences in payment and interacts with him in a simulated chat session. He decides on the form of payout. Compared to regular customer service the AI/bot was an improved experience with a call to action for the industry to build it.

Description: On January 12, 2023, the Arizona Blockchain Applied Research Center (AZ BARC) and the SOA Research Institute jointly ran a workshop on the use of blockchain technology in insurance and financial industries. The workshop included presentations focused on academic research in the blockchain space by Arizona State University, AZ BARC and an industry expert panel assembled by the SOA Research Institute. This document summarizes the research highlights and the discussions that occurred during the two-hour workshop.

Description: In April of 2023, the SOA Research Institute assembled an industry expert panel to discuss current issues in actuarial technology. This was the fourth time such a panel was assembled, and most panelists had participated in the previous discussions.

Description: In this session, you will be exposed to new innovations in the insurance industry around the world.

Description: Leveraging the research papers "Emerging Technologies and their Impact on Actuarial Science and Top Actuarial Technologies," the presenters of this session will highlight current and emerging actuarial technology trends, discuss how these trends will impact the day-to-day work of actuaries, and explain what actuaries can do to adapt.

Description: Decentralized finance, or DeFi, is an emerging financial system powered by blockchain technology. This research report aims to introduce actuaries to DeFi and help them develop a solid understanding of DeFi. It will begin with addressing “what is DeFi?” by providing an introduction on blockchains and DeFi. It will then discuss in further detail the key characteristics, applications, opportunities, and risks of DeFi. After providing the foundation, this report will discuss the potential adoption of DeFi and its interaction with the current financial system (sometime referred to as traditional finance for contrast with DeFi), and the implications for practicing and aspiring actuaries. In addition, a glossary of terms used in DeFi and a brief history of the development of DeFi have been included in the appendix.

Description: Today's best AIs often match human experts on routine tasks - but AI automation success requires skilled implementation. Nathan will present a field-tested, three-step method for automating cognitive work: (1) understanding what AI can do & choosing the right tasks, (2) documenting processes in the form of ""gold standard examples"", and (3) systematically optimizing AI performance – all using concrete examples from actuarial practice. Master this approach and amplify your own expertise by automating repetitive work with AI. Nathan Labenz, founder and former CEO of Waymark, is a technology entrepreneur and artificial intelligence analyst. With a background in science and an eye for innovation, Nathan led Waymark from its inception to its status as a trailblazer in generative AI-powered video creation. Currently, he hosts 'The Cognitive Revolution' podcast, where he explores the transformative impact of artificial intelligence on work, life, society, and culture. Through his conversations with notable builders, researchers, and investors, Nathan helps business, policy, and academic leaders stay up to date with AI developments and implications.

Description: As an undergrad student, I discussed about my understanding of how AI is going to influence insurance industry through my volunteer experience with the SOA Actuarial Innovation and Technology Repository.