Description: The chairperson notes changes to the section's mission and its involvement in helping to develop business and communication skills of its members.

Description: Decision making is a life skill. You make decisions every day. Are you making good decisions? Do you know how to evaluate whether or not a decision was a good one? This article discusses some decision making methods.

Description: Article about workplace etiquette and the behaviors that irritate or impress co-workers or superiors.

Description: In spite of the growing need for long-term care financing, recent sales are stagnant and the number of insurance companies offering long-term care insurance is dwindling. This article examines some of the shortcomings of today’s product and suggests a different approach.

Description: Update on LTC Section activities and other issues from the perspective of a Society of Actuaries' staff actuary.

Description: This article is about the success of bancassurance in Australia.

Description: CD Paper Exhibits - Exhibit #2 by SOA from NewsDirect Newsletter, Spring 2000, Issue No. 34, Special Supplement.

Description: This article discusses various approaches currently being used to sell term insurance over or with the assistance of the internet.

Description: This article discusses how insurers that focus on their core competencies and astutely outsource other functions will become more competitive and improve their performance.

Description: This is the third and final installment of an article about using microeconomics and the concepts of embedded value to better manage and understand the profitability of direct marketing programs. The article illustrates how traditional asset share calculations are not appropriate in this case.