Description: With the rapid development of the Insurance market, insurance technology—including online insurance--continues to mature. Zhongan Online invests heavily in fintechand Zhongan Answer, an insurance robo-advisor, launched in 2018, could improve transaction efficiency by using artificial intelligence to communicate in a timely manner and solve the pain point of the perplexed insurance clause. Under a different consumption scenario, Zhongan Answer could reply to users in a timely manner, while also implementing private customized products and services by providing users with personal risk management and insurance assessment solutions so that users could easily and conveniently select the most suitable insurance plan. The intelligent shopping guide system of Zhongan Answer could improve transaction efficiency by analyzing the personal insurance intention and providing the humanized interpretation of insurance clause. Zhongan Answer has served millions of users and supported more than 100,000 insurance-related knowledge points with an accuracy rate over 90%. Zhongan Answer has provided more than four million Q&A services, and its intelligent shopping guide system covers more than 90% of insurance products.

Description: The fundamentals of insurance, including claims management, are at the inception of true disruption. Insurtechs are using new business models via cutting-edge technologies to impact claims and other functions. Automation, machine learning and other aspects of tech are changing the way consumers experience claims.

Description: The session will feature case study discussion of how insurers can improve their model architecture and data visualization to prepare for the increasing demands of the future. Actuarial data and analysis has long been limited by the complexity and diversity of historical systems. External pressure on insurers is higher than ever before, as new requirements take effect under PBR, GAAP Targeted Improvements, and IFRS17.

Description: Ignite-style presentations feature presenters with 20 slides, automatically advancing every 15 seconds. The result is a fast and fun presentation which lasts just five minutes. The first portion of this session will feature insurtech innovators doing Ignite-style presentations on various insurtech topics. Then, stick around for the second portion when all presenters will take part in a moderated, talk show-style discussion. You'll get a chance to ask questions and dig deeper into the topics you just heard about. Find out how you can be part of the insurtech revolution. Be prepared for a fast-paced, thought-provoking session that you'll remember long after it ends!

Description: Session 176: The Future of Medical Records in Underwriting

Description: Creating the complete view and management of the complex interactions between care providers, medicines and behavior.

Description: Principal Analyst Laurie M. Orlov of the Aging in Place Technology Watch will present a roadmap for the technology and ITSS marketplace. She will explore where it has been, what it does best, where it is going, and the challenges it faces. She has been a leading researcher and independent analyst in this field for more than 20 years.

Description: Data is an essential component of financial analysis. In this session, the presenters will discuss data governance/management framework and how it can be applied to US GAAP LDTI and VM-51 regulations. This session will also discuss the important relationship between actuaries and IT and how they can work together towards best practices for extracting, managing and using data needed for various actuarial models. Real life case studies relevant for valuation actuaries (e.g. data needs for LDTI and VM-51) will also be presented and examined, highlighting best practices as well as challenges and pitfalls for setting up and governing data processes along with areas for where good communication and strong relationships are important to success.

Description: This speech shares the practical experience of platform construction in the actuarial practice work of Ping An People Life, at the same time, shares the development mode of the actuarial system combining online and offline, and summarizes and expounds the advantages and disadvantages of this mode.

Description: The insurance industry is in a constant state of transformation. As organizations adapt to the effects of COVID-19, undergo modernization efforts and implement new technologies, soft or “human” skills are becoming key differentiators for success. Skills such as communication, empathy, storytelling, leadership, problem-solving and more are separating the good from the great actuaries. Those who possess these skillsets can better translate data and most efficiently leverage systems and teams. At the same time, by taking a human approach to modernization efforts, leaders will be able to best engage and motivate their workforces, while building teams that will excel in the future of work.