Description: How to create the hooks in your presentations that keep the listener at the level of maximum engagement, and provide interesting jumping off points for further questions. Instead of worrying if you've told people enough, put your attention to always leaving them wanting to know more.

Description: Feature article offering interviewing advice for candidates on how to manage tension.

Description: The author points out how good customer service, be it to an inside or outside customer, can build influence and relationship capital that can pay off for you in your career development.

Description: Our thoughts and beliefs have incredible power to shape our lives and the lives of others. The author looks at three instruments for use in shaping our thoughts.

Description: This articles summarizes the case study and reader responses to the ethical problem proposed in the prior issue involving 'guidance' to an actuarial colleague versus performing actuarial services. From The Stepping Stone, February 2012, Issue No. 45.

Description: Feature article describing the author’s management techniques.

Description: Top Ten Mistakes in Business Planning by Michael J. Prager from The Stepping Stone Newsletter, November 1999, Issue No. 2.

Description: This is a review of the book, 'The Lone Ranger’s Code of the West' by Jim Lichtman, dealing with the ethics and values of the Lone Ranger.

Description: Personal Opinion The Perils of PowerPoint Slides by James Gray from The Stepping Stone Newsletter, January 2004, Issue No. 13.

Description: How to Be a Superstar in Your Own Company by Aimee Kaye from The Stepping Stone Newsletter, March 2003, Issue No. 11.