Description: Departing chairman’s column recapping past accomplishments and describing future section initiatives.

Description: Risks and Rewards crossword puzzle

Description: The author points out how good customer service, be it to an inside or outside customer, can build influence and relationship capital that can pay off for you in your career development.

Description: The section chair highlights that the Management and Personal Development Section not only revised their mission statement, but made great strides in delivering on their mission.

Description: Our thoughts and beliefs have incredible power to shape our lives and the lives of others. The author looks at three instruments for use in shaping our thoughts.

Description: Feature article describing the author’s management techniques.

Description: The Taxation Section of the Society of Actuaries recently conducted a survey of its members to get a better understanding of how actuaries are being utilized in areas where tax plays a role within the insurance industry. The results of the survey are discussed in this article.

Description: John Naisbitt, in Megatrends, defined a megatrend as a general shift in thinking or approach affecting countries, industries and organizations. This article challenges actuaries to consider off-the-charts factors within their risk maps and consider their potential impact.

Description: This article describes how the Estonian Actuarial Association got started. In 2011, the EAS has 26 members of them, of which eight are fully qualified.

Description: Writing articles is not as hard as most people think, but it does take some thought and planning. This article gives practical tips about how to put "pen to paper" and write an effective article.