Description: The article is Part 1 of two articles that provide a case study for the development of a profitability and risk dashboard. The sample dashboard provides distilled information regarding actual to expected (A/E) ratios for key risks, agent quality scores and customer value scores. The dashboard would also provide the value of new business written, surplus strain, debit balances, and expected losses on debit balances at different levels, down to the agent level. A product mix index is provided, together with visual comparisons of key metrics to the company's business plan. The Part 2 article will add information to the dashboard regarding risk margins, target capital, and company value.

Description: Smaller Insurance Companies and Long-Term Care Insurance by Tony Proulx from Long-Term Care Newsletter, April 2004, Issue No. 11.

Description: In 2015, LIMRA partnered with the SOA on a study that focused on examining individual LTC policy termination experience including both voluntary lapse and mortality results. This work was based on data submitted by 22 LTC carriers representing approximately 75 percent of the LTC lives inforce over the study period 2000-2011. This article discusses an area of emphasis for the policy terminations work which was to better understand the impact of data quality on reported results given the continued difficulty for insurers in accurately distinguishing voluntary lapse activity from deaths.

Description: This article is about how entrepreneur independent business owners can solve their day-to-day frustrations and problems with a simple and useful process for setting goals and building a plan to meet those goals.

Description: This article discusses the current state of the IAIS' initiative on their group Insurance Capital Standard.

Description: Evan Borisenko looks at previous challenging environments for the life insurance industry, such as the a period of severe stagnation in the 1930s, the increased inflation in the 1980s and a catastrophe like the Spanish influenza after the World War I. Evan explains that "while each event described above challenged the life insurance industry in a unique way, each event stimulated an equally unique solution." The article concludes that we "fight to repeat history" in a way that we as actuaries should be able to propose unique solutions with when faced with crisis in the future.

Description: Feature article describing what makes a company a systemically important financial institution and the new rules those companies will have to follow.

Description: Financial reconciliation is critical to a successful Medicare Advantage (MA) bid. Reconciliation should be routinely revisited as new information arises.

Description: The 5th Annual Inter-Company LTCI conference was a tremendous opportunity for the thought leaders in our industry to come together and exchange information on current claims practices.

Description: As a dementing disorder progresses, those affected become more dependent, requiring increasing personal care. This articlle discusses the economic and emotional impact of cognitive claims on families and on the LTC industry, practices under the current industry paradigm, new research, and treatments on the horizon.