Description: A typical course has some "hard" parts. These "hard" parts are the places where weaker students begin to fail, lose interest, and give up. The paper introduces a metric by which to evaluate each course topic. High metric values indicate "hard parts" of courses. The paper recommends spending more course time on hard parts and less course time on easy parts. The paper also recommends using disclosure: Tell students - this part of the course is "hard" and they may feel uncomfortable which is why more time is being spent on it." This approach to hard parts works! Failure rates are significantly reduced, while retention, satisfaction, and student scores improve.

Description: Wright State University is a public research university in Dayton, Ohio, with approximately 11,000 students. With the lowest tuition fees in Ohio, the university has an access mission and plays a critical role in the region by offering high-quality, affordable education. I joined Wright State University in fall 2019 as the director of the Actuarial Science program. In spring 2020 we attained the Universities and Colleges with Actuarial Programs (UCAP)-AC designation from the Society of Actuaries (SOA), becoming one of only three universities in southwest Ohio at this recognition tier. In this article, I would like to tell you about the journey our program has taken—its successes and its challenges. The goal is to offer a resource to other universities seeking to upgrade their Actuarial Science programs.

Description: A dinner speech at the Actuarial Research Conference at Drake University, Des Moines IA summer 2023. A ramble through 50 years of experience with actuarial research.