Description: This article is about how times are changing and we must adapt and keep up as individuals, professionals, and companies

Description: March 2020 issue of The Stepping Stone by Leadership & Development Section. practical information for actuaries, trends that impact section, section activities

Description: The article presents specific operational guidelines when managers and staff are having difficult conversations. The article reviews half a dozen "popular" guidelines but shows that they are not specific. The article then in two layers presents specific operational guidelines. First the article based on a commonality of principles of email etiquette and Jewish Speech Laws reviews five guidelines for ordinary conversations: focus on events vs. people, focus on fixes vs. blames, being holistic (acknowledge any good done), be operational (indicate outcome and how to accomplish it), and use of tentative tone. The article concludes by adding three specific guidelines for difficult conversations: shared-self-evaluation, skillful use of breaks when emotions flair, and use of open-ended lead-on questions coupled with continuous empathy and offers of collaborative support.

Description: Latest installment in a series covering the application of Buddhist principles to the working world of actuaries. This installment specifically addresses how the desires and wishes of actuaries are never truly satisfied but rather just shift to other wants and desires, and what actuaries can do to find more peace in their workplace and careers.

Description: This article covers the importance of letting teams lead you as a leader, that it's okay to admit you're not okay even at work, and that it's important to find informal ways for virtual teams to connect.

Description: A compilation of reader responses to a real life management situation in which one actuary went over his boss's head.

Description: A compilation of reader responses is presented to a real life situation posed involving a management, leadership, or other business decision. This issue’s case study involved what to do when an actuary turned in her resignation, but didn't seem excited about the prospective move.

Description: A compilation of reader responses is presented to a real life situation posed involving a management, leadership, or other business decision. This issue’s case study involved a very new actuarial manager trying to deal with a disruptive employee.

Description: This article, based on the book, True Professionalism by David H. Maister, offers four tests that a leader must meet.

Description: Chairperson corner article discussing different coaching methods from several different books.