Description: "Dr. Hise Gibson, Senior Lecturer of Business Administration, Harvard Business School A retired Colonel with 25 years of distinguished service in the United States Army and a thriving academic career, Dr. Hise Gibson is a sought-after expert in strategy development, crisis management, agile implementation, and inclusive leadership."

Description: This session guides actuaries through the key steps of building a principles-based valuation model for a life product, starting with a brief overview of key requirements in LDTI and VM-20.

Description: The NAIC continues to move ahead with the GOES (generator of economic scenarios) project for the transition to a new real-world economic scenario generator (ESG) prescribed for principle-based reserve and capital calculations. This session will provide a detailed project update from the regulator and practitioner perspective. An overview of model details and methods that have been decided, what remains to be determined, and the projected timeline for implementation will be discussed. Recent developments such as the industry field test and NAIC model office testing to assess the potential impact on reserves and capital will be discussed as will a review of the implementation of the stochastic exclusion ratio test (SERT). We will also discuss the components of the ESG model and the associated scenario sets the NAIC has exposed with respect to target and acceptance criteria. At the conclusion of this session, attendees will understand the current status of the NAIC GOES project and its projected timeline and will be able to describe the components of the model and how the model has been calibrated and validated. Attendees will also appreciate the remaining challenges in bringing the model to full implementation.

Description: Once upon a time, with enough advanced notice and a well-planned out meeting agenda, you could get all the Key Decision makers (KDMs) in the same conference room. Now, many companies have allowed KDMs to move to geographically diverse locations and this is no longer the norm. Has business been impacted? Have productivity and sales been impacted? We will discuss the significant changes that have occurred in our industry when we went from pre-COVID to a post-COVID virtual world. When key contacts and KDM's no longer come into the office 5 days per week, 8 hours each day, how do you visit their office in person? Do all the KDM's still live in close proximity to the office? Are hybrid meetings effective? How do you maintain frequency of contact? In-person, virtual? This will cover learnings, best practices, ways to spur productivity, comradery and new ways of working together more effectively. Sales managers and others can glean helpful insights that will make them more effective in working with and managing their client base.

Description: As organizations continue to reevaluate business needs and strategize how to best move forward in an evolving industry, technology and innovation are becoming competitive differentiators. Insurers are reimagining processes and accelerating modernization initiatives, and the role of the actuary is transforming in both scope and demand. It's vital actuarial leaders recognize the impact of modernization efforts on their employees, are empathetic to their needs, and create strategies to promote engagement, development and retention during technological transformations. Discover how leaders can prepare their teams emotionally and psychologically for change, gaining their buy in and support for new initiatives while increasing long-term loyalty. A panel of actuarial leaders who have successfully led their teams through change initiatives will also offer their lessons learned and best practices. Leave with the tools and insights necessary to take an empathetic approach to modernization that eases concerns and cultivates a productive and engaged actuarial team.

Description: Artificial intelligence (AI) presents numerous opportunities in the insurance and financial industries. It also comes with heightened model, operational, legal and compliance, financial, and data risk. In this session, we will discuss speculation that emerging AI capabilities have sparked the fourth industrial revolution, examine what is different about this most recent round of capabilities, and examine why industry experts warn about the heightened risks the use of AI presents. We will review a framework - which includes AI ethical principles, standards, and best practices - to govern the use of AI. This will include a cross-reference of relevant Actuarial Standards of Practice as well as industry guidance like the NAIC Model Bulletin on the Use of AI Systems by Insurers. This framework will help actuaries and insurance professionals gain confidence that - if governed appropriately - we can reap the vast rewards of using AI systems in our industry.

Description: This session will discuss basic and advanced hedge modeling concepts. It will explain common hedge strategies used to support guarantees and options embedded within life and annuity products and the materiality of these products within the US. Attendees will learn how Machine Learning acts to reduce the computer processing needed to simulate the dynamic hedging of product liabilities projected in the future across many stochastic scenarios. Actuaries working in consulting, software development, and a large life insurance company will provide a wide range of hedging viewpoints ranging from a broad industry perspective to a hedging practitioner. Attendees will obtain a comprehensive understanding of a novel ML approach to modeling dynamic hedges and the hedge optimization opportunity it presents.

Description: Behavioral Science is a powerful tool to enhance customer experience and improve outcomes across the life insurance value chain. This session will cover the foundations of behavioral concepts in a life insurance context and discuss practical areas that can benefit from behavioral science including customer engagement, disclosure, and retention. The session will leverage recent SOA research and specific experience in communication campaigns and call center best practices to translate theory to quantified results. Attendees will leave with an appreciation for potential challenges and practical steps to measure and demonstrate the value of implementing behavioral science.

Description: This video by Ryan Kiefer ASA, MAAA provides an overview of the basics of LDTI, the most significant change to GAAP insurance accounting in decades. It covers the key changes to liability for future policyholder benefits, market risk benefits, deferred acquisition costs, and financial statement disclosures. It also highlights some of the challenges and opportunities that LDTI brings to the industry. Contributors: Ryan Kiefer ASA, MAAA ; Anthony Champi , FSA, MAAA; Ryan Bruner FSA, MAAA; Jon Forster, ASA, MAAA

Description: This workshop is intended to educate leaders of large and small groups on how to build a high-performance culture and achieve outstanding results. At the conclusion of this workshop, attendees will: - Learn the critical steps necessary in building a high-performance culture - Understand how to combat the inevitable resistance to change that will occur as new ways of operating are implemented - Be able to easily distinguish between high-performing and lower-performing teams