Description: Based on the book “Emotional Intelligence 2.0” written by Travis Bradberry and Jean Greaves, the four skills necessary to improve EQ are– 1) self-awareness; 2) self-management; 3)social awareness; and 4) relationship management. This article explores the skill of self-awareness by sharing examples and personal stories, highlighting three strategies to practice. In addition to lowering stress and becoming happier, having a greater ability to regulate our emotions gives us confidence, helps us communicate better, allows us to understand multiple perspectives, builds trusting relationships, and frees us from our assumptions and biases. Ultimately, this gives us more potential to influence other sand make better decisions.

Description: Read how to combine people management and mentorship to create positive and open environments and improve employee engagement and productivity.

Description: The article presents specific operational guidelines when managers and staff are having difficult conversations. The article reviews half a dozen "popular" guidelines but shows that they are not specific. The article then in two layers presents specific operational guidelines. First the article based on a commonality of principles of email etiquette and Jewish Speech Laws reviews five guidelines for ordinary conversations: focus on events vs. people, focus on fixes vs. blames, being holistic (acknowledge any good done), be operational (indicate outcome and how to accomplish it), and use of tentative tone. The article concludes by adding three specific guidelines for difficult conversations: shared-self-evaluation, skillful use of breaks when emotions flair, and use of open-ended lead-on questions coupled with continuous empathy and offers of collaborative support.

Description: Latest installment in a series covering the application of Buddhist principles to the working world of actuaries. This installment specifically addresses how the desires and wishes of actuaries are never truly satisfied but rather just shift to other wants and desires, and what actuaries can do to find more peace in their workplace and careers.

Description: In this interview, Caroline Grégoire, formerly from Hannover Re, and now international mentor, coach, trainer and speaker, shares her views on how mentoring can support you on your career path and how it also benefits the reinsurance industry as a whole.

Description: The Taxing Times Editorial Board acknowledges the invaluable contributions of our colleague, Art Schneider, who passed away in August. Throughout his career as a tax accountant, Art generously shared his time and talents to help actuaries and other tax professionals increase their understanding of insurance industry tax topics. We will miss him.

Description: The widening gap in life span between high- and low-income Americans may be eroding the progressivity of Social Security retirement benefits. Differential longevity trends have had the effect of raising lifetime benefits for high earners but not for low earners. Social Security’s long-term financial problems result in part from an increase in average life expectancy driven by wealthier people living longer, and, thereby, collecting more benefits. Policymakers should not use funding shortfalls attributable to these trends as an excuse to cut monthly benefits alike for those who have gained (high earners) and for those who haven’t (low earners).

Description: An Interview with Gabor Borsza, from the Hungarian Actuarial Association. He shares with us about the actuarial profession in Hungary

Description: Read the Quo Vadis Reinsurance.

Description: Align carrier, agent, and consumer definition(s) of DTC to establish a collective understanding for the affected parties. Understand why a direct-to-consumer approach may be important for carriers’ and distributors’ growth and development goals, tactics and strategies. Use the agreed-upon baseline and understanding of DTC’s importance to establish and agree upon reasonable expectations for its role in marketing, distribution, and product development and performance. Position carriers and distributors together to align sales, marketing and performance expectations and incentives for all parties to increase the possibility of outperforming in (and outside of) the DTC space; design sales, marketing and distribution systems and approaches to meet consumers where they are at; and expand current sales and cultivate new markets to remain relevant and magnify profiles in an ever-changing industry.