Description: April 2020 issue of The Stepping Stone by Leadership & Development Section. practical information for actuaries, trends that impact section, section activities

Description: The author points out how good customer service, be it to an inside or outside customer, can build influence and relationship capital that can pay off for you in your career development.

Description: The section chair highlights that the Management and Personal Development Section not only revised their mission statement, but made great strides in delivering on their mission.

Description: Our thoughts and beliefs have incredible power to shape our lives and the lives of others. The author looks at three instruments for use in shaping our thoughts.

Description: Feature article describing the author’s management techniques.

Description: This articles summarizes the case study and reader responses to the ethical problem proposed in the prior issue involving 'guidance' to an actuarial colleague versus performing actuarial services. From The Stepping Stone, February 2012, Issue No. 45.

Description: The author outlines the benefits of and provides tips for effective networking. From The Stepping Stone, February 2012, Issue No. 45.

Description: The author suggests that the ability to negotiate is the ability to achieve a specific type of outcome. Given corporations and people are held to their own high standards, we all would get what we want more often and that is the goal. From The Stepping Stone, February 2012, Issue No. 45.

Description: The author discusses how critical motivating and engaging your team is to being an effective manager. Communication, recognition, clear expectations and feedback are a few of the shared ideas. From The Stepping Stone, February 2012, Issue No. 45.

Description: Top Ten Mistakes in Business Planning by Michael J. Prager from The Stepping Stone Newsletter, November 1999, Issue No. 2.