Description: No matter what you do, you are in sales in some way. The word, "sales" or "selling" brings up negative connotations for many people. It may be helpful to think of it as "influence". Whether you're a sales professional, coach, consultant or executive - there are key stakeholders in your world you need to influence. To persuade successfully and non-manipulatively, it's important to understand five key principles of influence. Principle #3 is covered here.

Description: Great lessons come from bad experiences. This is a story of how I learned the importance of influence after a difficult relationship with my supervisor.

Description: This article focuses on how a manager should focus on 'influencing' to get their team to be as high-performing as possible.

Description: This article is about how to write a compelling engagement bio, which is a personal services version of a resume.

Description: A preivew of the Management & Personal Development Section's third annual business book review contest.

Description: The author compares team leaders to lessons learned on the TV show Restaurant Impossible.

Description: As a manager, it’s critical to be able to coach and direct staff development, both for their success and your own.

Description: Book review: George W. Bush memoir

Description: This articles showcases the principles of effective servant leadership.

Description: Research shows humans have a proclivity to provide the wrong answer when others have done so. This article provides 3 ways to bolster independent thinking.