Description: A discussion of the effective use of social media for risk management professionals to help educate the general public, including analysis of natural disaster responses, and the importance of establishing credibility as an online expert.

Description: Book review of 'What Got You Here Won’t Get You There.'

Description: This article highlights the importance of communicating concisely and effectively through email and other written forums, and when/when not to use written vs. other forms of communication.

Description: Summary of networking activities and update from ISC chairperson

Description: Reflection and messaging from ISC chair for March 2025 newsletter

Description: This article is about how times are changing and we must adapt and keep up as individuals, professionals, and companies

Description: Book review of 'How to Win Friends & Influence People'.

Description: The article presents specific operational guidelines when managers and staff are having difficult conversations. The article reviews half a dozen "popular" guidelines but shows that they are not specific. The article then in two layers presents specific operational guidelines. First the article based on a commonality of principles of email etiquette and Jewish Speech Laws reviews five guidelines for ordinary conversations: focus on events vs. people, focus on fixes vs. blames, being holistic (acknowledge any good done), be operational (indicate outcome and how to accomplish it), and use of tentative tone. The article concludes by adding three specific guidelines for difficult conversations: shared-self-evaluation, skillful use of breaks when emotions flair, and use of open-ended lead-on questions coupled with continuous empathy and offers of collaborative support.

Description: Latest installment in a series covering the application of Buddhist principles to the working world of actuaries. This installment specifically addresses how the desires and wishes of actuaries are never truly satisfied but rather just shift to other wants and desires, and what actuaries can do to find more peace in their workplace and careers.

Description: What does it take for an actuary to be a good people manager? We propose an answer in three words: willingness, love and rigor. A good people manager is dedicated to invest in team members’ success, sincerely cares for them, and subject them to high standards that speed up their growth.