Description: For actuaries, finance and IT professionals, the long-duration targeted improvements (LDTI) implementation has been a career milestone. These projects were often the most significant undertaking of individuals’ careers, with respect to scale, complexity and duration. Join this session and participate in small groups, with consideration given to ensure each group has representation from both 2023 and 2025 filers., with moderators presenting questions to encourage small group discussion.

Description: How do you go about designing a new product? Behavioral Science is an often overlooked tool in enhancing product design and using a Discrete Choice Experiment (DCE) can give you insights to customer preferences and their willingness to pay for features. The result of this work is a product explicitly designed with your customers and market in mind.

Description: Actuaries too often get pulled into data management activities, taking them away from the analysis work they enjoy and were hired to do. Without a good relationship between actuaries and IT, this can persist even at companies that have been through finance transformations. Gain insight as we focus on the important relationship between actuaries and IT, and how they can work together on best practices for extracting, managing and using the policy data needed for actuarial models. Join our discussion on a variety of data governance and control practices used when extracting policy data from administration systems. Actuaries and IT must work together to create clear data dictionaries that fully document all steps taken as policy data runs through the exchange, transform and load (ETL) processes prior to being used in actuarial models.

Description: Artificial Intelligence (AI) has become a key component of the insurance landscape and getting full value from an AI depends on much more than simply building the model. Please join us to hear the challenges and potential solutions around successfully deploying an AI-driven initiative within an organization. Hear from panelists as they describe the human impacts of model implementation, how to assess a model for effectiveness and (lack of) bias, and detail the journey of implementing AI-driven underwriting models at a large insurance company.

Description: As technology continues to improve, the actuarial profession is challenged by the tremendous potential benefits of new technology and the concurrent creation of new risks that accompany it. Technology should enable good work products that meet strict deadlines, deliver meaningful information to regulators and shareholders, and inform management teams about opportunities to develop our businesses. Answering questions about what technology we might use and how it can aid in making the best investment in our operations is key to making value proposition arguments to support the adoption of new technology in the workplace. Learn practical examples of automation as it's applied in actuarial practice, a potential composition of the actuarial toolkit and the business of managing the use of automation. Advance the state of your workplace art through several angles of this topic as: - Categories and purposes of several kinds of automation and supporting tools that might be used in actuarial practice - How management messaging and culture affects the way automation tools are used and how technical risks are managed - Implementing automation based on the presented case studies

Description: This session series is sponsored by Zelis Claim analytics produces valuable insights about provider cost, quality, and referral patterns. Provider networks can be created around high-value providers to improve clinical outcomes while lowering the cost of care. Programs to improve provider performance and/or incentivize members to choose high-value providers exist, but how do you bring all of this together to achieve desired outcomes? Join us to learn how to leverage provider level analytics to build and optimize a network with high-value providers at the center. Analyze the network for competitiveness and adequacy and demonstrate progress toward network cost saving goals to key stakeholders by modeling claim data for a member population. Finally, ensure the success of your network through an incentive program that shifts utilization to those high performing providers. By attending this session, you will be able to: - Build a realistic provider network with high-value providers at the center. - Evaluate the overall financial impact of network build and optimization efforts. - Learn about an innovative member incentive program.

Description: Asset liability management is an important task for any insurer, where tools like Excel play an important role from an analytics perspective. Dashboard tools like Power Bi and Tableau can supercharge an organization’s ability to perform ALM with real-time precision and monitoring of risk/imbalances. The dashboard can provide insights into potential risks posed by asset allocation and concentration, allowing for informed decision-making to mitigate those risks. The presenters will walk the audience through an example of ALM use case, including how to build key performance indicators such as cash flow, asset allocation, and risk exposure. Additionally, we will demonstrate how these types of dashboards can be customized to fit the specific needs of your organization.

Description: Artificial intelligence brings immense opportunities for productivity gains—and valid concerns. It can both support innovations in insurance products and in the customer experience as well as enhance our profession’s work. Actuaries share a responsibility for caution and professional judgment to use it without jeopardizing the fair and equitable treatment of individual consumers and the principals we serve.AI creates significant challenges for consumers: opacity, reliable accuracy, privacy, and verification of personal data. The Academy and its members have been working to educate and inform stakeholders, insurance commissioners, and regulators toward improving the transparency of algorithms that underlie the use of AI by insurers, to explain how the algorithms can be used to achieve equitable treatment, and to identify the issues and trade-offs related to ensuring consumer protections. We must amplify the actuarial perspective on how adequate disclosures, documentation, and governance of AI can help protect users. This session will examine how we can govern and support the evolution of better practices. We will discuss how AI is addressed via standards such as ASOP No. 56, Modeling, and other guardrails that are being developed to best utilize AI’s real-world potential and fulfill our professional responsibilities.

Description: Actuarial Standards of Practice (ASOP) #12 on Risk Classification is being revised while the Academy of Actuaries Issue Brief on Discrimination, published in August 2023, is shaping how bias and discrimination are thought through as actuaries. Individual states like Colorado and New York are suggesting approaches, and the Society of Actuaries, the Casualty Actuarial Society and other actuarial associations are providing the actuaries the tools to address practical cases.

Description: Insurance companies are substantially transforming their finance operating model. This is mainly trigged by the prevailing changes in the insurance regulatory landscape that are leaning towards principle-based reporting and valuation, which is leading to a significant increase in the effort needed for regulatory and management reporting.