Description: This article was authored by a certified etiquette and ethics trainer. This article discusses avoiding blowing your business on the golf course: a quick review of golfing etiquette.

Description: Email blast process and email preference setting description

Description: This article shed some light on the newsletter process we follow.

Description: Interview of Natasha Regan about her mastery of the game of chess.

Description: A description of a new award for outstanding educators in actuarial science.

Description: This piece is on Risk normalization and looks to draw upon underlying ideas as to why in some cases, risks are under or over analyzed from an individual perspective in society. This piece is intended to make the reader think about what risks they partake in on a daily basis that may have been 'numbed' in some sense by societal normalization fo these risk. Conversely, readers also may be questioned with what risks have overplayed by society, in particular risks that have been over inflated by media and other driving factors.

Description: An update on the activities of the JRMS Council.

Description: A compilation of reader responses is presented to a real life situation. This issue’s case study involved an actuary trying to add to staff, who encounters questionable behavior by a prominent actuarial recruiter. What the actuary actually did is shared after the compiled responses.

Description: The article discusses how to have important conversations with the people who make up your circle of influence, including those who work for you, peers and colleagues, clients, superiors, governing boards, and vendors and contractors. The author states that “your ability to use language well, to enter into conversations boldly and confidently, and to create strong relationships and demonstrate understanding across multiple groups and situations will absolutely determine your ability to create, sustain and maintain a profitable culture.”

Description: Today's pressure for profitability, coupled with a widespread demand for internal and external transparency, has elevated the importance of data and the need to understand how it relates to all aspects of an insurance operation. This article discusses how actuaries can better communicate with other disciplines within an insurance operation.