Description: Learn how to apply the principles of influence to excel in job interviews.

Description: To persuade successfully and non-manipulatively, it’s important to understand five key principles of influence. In this four-part series, I’ll be covering these five principles that are based on human psychology and behavior. Let’s look at the first two now.

Description: Discussion of six important tips that can help lead to successful management of a team from by a remotely located manager.

Description: This article describes team dynamics of introverts and extroverts, with an actuarial audience in mind. The article references the works of author Susan Cain.

Description: This is part 3 of a series on how to have influential conversations that build your profile as a leader.

Description: A compilation of reader responses to a tricky management situation, where a consultant doesn't want to work with someone else on the team.

Description: This article provides steps to clarify conversations to ensure greater success, fulfillment and satisfying business relationships.

Description: This article suggests that attitude is the single most important factor in achieving success and provides a script for orchestrating attitude and thereby success.

Description: A compilation of reader responses is presented to a real life situation posed involving a management, leadership, or other business decision. This issue’s case study involved what to do about a product line that wasn't living up to expectations.

Description: This is the second article in a three-part series focused on the "Do Nothing" leadership approach presented by Professor J. Keith Murnighan, a professor at Kellogg School of Management, Northwestern University.