Description: The authors take up two questions: • How do I create my Personal Development Plan? • How will the Competency Framework tool help me design my future?

Description: This Chairperson's Corner article discusses the SOA becoming the pre-eminent risk management profession. The Chairman's message is that actuaries have the inside track on risk management positions in the insurance industry and have a basis for competing for similar positions in the broader financial services industry.

Description: This article describes an initiative of the Chief Risk Officer Forum to perform a study to benchmark internal models, so as to discuss the admissibility of these models for regulatory purposes in the context of Solvency II. The results of and reactions to that study are discussed.

Description: In this article the author discusses how ERM must be effectively applied to have the desired result. Stated another way, the banks that followed the basic precepts of ERM fared better in the crisis than those that didn't.

Description: Discussion of the increased use of reinsurance in the life insurance industry, including the causes and implications

Description: Recent research from Financial Finesse introduces a viable way to forecast the potential return on investment (ROI) of workplace financial wellness programs.

Description: Note from the outgoing chairperson.

Description: Healthcare cost is increasing at 9.3% in Asia in 2017 and health insurance cost will eventually catch up, making healthcare unaffordable to aging populations. Inefficiency in healthcare system is a contributing factor. In this session, use cases on how AI is impacting the health insurance operations on 3 core challenges. Document processing: A lot of documents are generated in the healthcare ecosystem, medical reports, diagnosis, invoices etc. Currently most of the documents are still reviewed manually and rely heavily on users’ judgement. Customer engagement: Customers are generally under distress and feel rejected during the claim process. It is due to the time and process needed to get the information they look for, the gap between the sales and claims process, and the reimbursement amount. Claim settlements: Claim adjudication is a technical process that review the disease, treatment and policy coverage. The process is specific to disease and difficult to be generalized. Thus, the process is far from consistent and invites fraud, abuse and wastage in this area.

Description: Effective strategic decision-making helps insurance firms succeed by, among other things, enhancing profits and return on investment. Capital optimization is a crucial component for business leaders to consider when it comes to financial planning, new business strategy, and evaluating corporate structures. Actuaries have a vital role in evaluating and communicating key risks and impacts on the capital position for such strategic decisions. In this session we will be exploring in detail the range of practices when it comes to: Assessing the immediate impact to capital from corporate strategy and new product design Creating a forward-looking assessment of capital across the business planning horizon, including considerations with regards to the change in risk profile due to strategic action Keeping pace with internal demand to ensure that capital is part of the decision making process Providing analysis of sufficient quality to allow management understanding of key drivers of change and how their decisions influence results