Description: This article describes and shows how to apply an often overlooked but crucial concept to build influence in conversations, tension management.

Description: A real life situation is posed involving a management, leadership, or other business decision. This is the compilation of responses to "What Would You Do?" for a case study that involved a management dilemma.

Description: This article describes the positive effects associated with using one's own name when engaged in self-talk. Research reveals that It frees speakers from their fears and makes them wiser about themselves, similar to how they are about others.

Description: Chairperson's corner.

Description: To persuade successfully and non-manipulatively, it’s important to understand five key principles of influence. In this four-part series, I’ll be covering these five principles that are based on human psychology and behavior. Let’s look at the first two now.

Description: Discussion of six important tips that can help lead to successful management of a team from by a remotely located manager.

Description: This article describes team dynamics of introverts and extroverts, with an actuarial audience in mind. The article references the works of author Susan Cain.

Description: The author describes his recent experience taking in only water and vegetable juice for 2 days and translating his lessons to actuarial practice.

Description: This is part 3 of a series on how to have influential conversations that build your profile as a leader.

Description: A compilation of reader responses to a tricky management situation, where a consultant doesn't want to work with someone else on the team.